Office Telephone Systems and Call Centers.
Office Telephone Systems and Call Centers.
telephony made simple as 1-2-3!
Telephony made simple as 1-2-3!
InnTech is one of few IT firms in China, that except the IT expertise, also offers customers professional support with planning, implementation, and maintenance of voice networks, office telephone systems, and call centers.
The founding partners of InnTech worked until 2009 for Nortel Networks. Our core expertise, before doing IT, was the voice and unified communications.
Telephony made simple as 1-2-3!
InnTech is one of few IT firms in China, that except the IT expertise, also offers customers professional support with planning, implementation, and maintenance of voice networks, office telephone systems, and call centers.
The founding partners of InnTech worked until 2009 for Nortel Networks. Our core expertise, before doing IT, was the voice and unified communications.
We are not just selling telephone systems, but as well we offer voice infrastructure surveys, design, planning, and deployment. We have expertise with voice software development, edge new applications and features, CTI, and Contact Center solutions.
We have solutions that allow sales agents and customer service employees to engage clients by phone, web, email, or instant messaging.
The integrated platform ensures your people have at their fingertips all the information they need to answer questions and take advantage of upsell opportunities.
We are not just selling telephone systems, but as well we offer voice infrastructure surveys, design, planning, and deployment. We have expertise with voice software development, edge new applications and features, CTI, and Contact Center solutions.
We have solutions that allow sales agents and customer service employees to engage clients by phone, web, email, or instant messaging.
The integrated platform ensures your people have at their fingertips all the information they need to answer questions and take advantage of upsell opportunities.
InnTech is a core partner of Avaya, certified for installation and maintenance of Avaya V2 IP Office telephone systems and of Avaya Call Center.
InnTech was the first certified Shoretel Champion Partner in China, in 2009.
In the year 2013, InnTech deployed the largest Shoretel project in APAC, over 6000 IP extensions.
InnTech is an active reseller for Cisco data, IPT & UC products.
We have certified engineers with CCNP, CVoice and Cisco Unified Communications Manager.
InnTech is a core partner of Avaya, certified for installation and maintenance of Avaya V2 IP Office telephone systems and of Avaya Call Center.
In the last ten years, we’ve installed over 500 units Avaya V2 telephone systems, and over 50 call center projects, including for DDMAP, Philips, Pearson, Alladin, NCL, FujiFilm, PureSmile, etc.
InnTech was the first certified Shoretel Champion Partner in China, in 2009, and installed dozens of Connect systems.
In the year 2013, InnTech deployed the largest Shoretel project in APAC, over 6000 IP extensions.
We carry the Shoretel legacy with Mitel.
InnTech is an active reseller for Cisco data, IPT & UC products.
We have certified engineers with CCNP, CVoice and Cisco Unified Communications Manager.
“The work that InnTech produced on the project far exceeded my expectations. They did a great job, all very timely, providing us with very detailed reports in English containing not only the requirements but also good recommendations.”
Marck Chmielewski
Director, Growth Markets
Pearson Asia-Pacific
” I do not usually provide recommendations, but on this occasion I have not issues recommending InnTech as they have demonstrated knowledge, efficiency and a professional attitude.”
Karl Treharne
Group IT Manager
Graig Shipping Plc