British Chamber of Commerce Recommends InnTech for IT Services & Microsoft 365 Administration

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Customer: Schmoll Asia-Pacific
Industry: PCB drilling & routing machinery (Manufacturing / Industrial Engineering)
Region: Asia‑Pacific (8 offices, 7 countries)
Users Supported: 300+

Schmoll‑Group is a leading German provider of PCB drilling and routing machinery, with over 80 years of engineering excellence. As part of this global group, Schmoll Asia-Pacific operates eight offices across seven countries, supporting customers throughout the Asia‑Pacific region.

IT Services in China. Schmoll Reference Letter for Professional IT Services in China.

The Challenge

With a distributed APAC footprint and a growing user base, Schmoll Asia Pacific required:

  • A reliable Microsoft 365 environment to support modern collaboration
  • Consistent IT operations and end‑user support across all offices
  • Improved IT security, infrastructure, and governance
  • Strategic guidance for future initiatives, including ERP planning and automation

They were looking for an experienced managed service provider that could combine hands‑on operational support with strategic IT consulting.

InnTech IT Solutions began working with Schmoll Asia Pacific in November 2023, starting with a full migration to Microsoft 365. The project was carefully planned and executed using structured methodologies and automation tools to ensure a smooth transition with minimal business disruption.

Following the successful migration, InnTech was appointed as Schmoll Asia Pacific’s long‑term managed service provider and IT consulting partner. Since then, we have implemented multiple IT projects across the Asia‑Pacific region, focusing on the consolidation of networks, systems, and IT workflows to improve consistency, security, and operational efficiency across all offices.

Our engagement includes:

  • Operational IT Support, Security Operations Center ( SOC )
    Supporting over 300 users across 8 APAC offices, ensuring consistent device, user, and Microsoft 365 support throughout the region.

  • Security & Infrastructure
    Design and implementation of robust security solutions, including network security, endpoint protection (EDR), centralized device management, and proactive incident prevention.

  • Strategic IT Consulting
    Ongoing IT roadmap planning, including recommendations for mobile device management, infrastructure optimization, and ERP planning.

  • Process Automation & Visibility
    Development of business automation solutions using Power Apps, Power Automate, and Power BI, improving efficiency, control, and data visibility.

Through close collaboration, InnTech has helped Schmoll Asia Pacific build a secure, modern, and future‑ready IT environment that supports both current operations and long‑term growth.

Schmoll Asia Pacific continues to rely on InnTech IT Solutions as a trusted regional IT partner, supporting their IT operations and ongoing digital transformation journey across Asia‑Pacific.

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