Outstanding IT Partner in China | VDMA Reference Letter

Outstanding IT Partner in China for German Organizations | VDMA Reference

IT Partner in China. # VDMA Reference Letter

A Long‑Term IT Partner in China Since 2017.

InnTech has supported VDMA Shanghai for over nine years and has served as its managed services provider (MSP) since 2017. During this time, we have provided ongoing IT consulting, system implementation, and daily IT support.

Beyond supporting VDMA’s internal operations, InnTech has also delivered a wide range of IT projects for VDMA and its member organizations, helping improve system reliability, security, and overall IT performance.

InnTech is proud to highlight its long‑term cooperation with the VDMA Shanghai Representative Office, reflected in the VDMA Reference Letter.

Before InnTech: Unstable Systems and Daily IT Issues

Before working with InnTech, VDMA Shanghai was supported by an overseas IT provider based in Germany. While the systems offered advanced features and flexibility, they were not well suited to daily operations in China.

The IT environment depended heavily on open‑source systems that were difficult to keep stable. Systems would work one day and fail the next, often requiring troubleshooting or reboots. As a result:

The telephone system was unreliable
Emails were delayed or uncertainly delivered
The office network was unstable
Staff regularly had to deal with IT problems during working hours

These issues caused frustration and constantly distracted the team from their core responsibilities.

Our Approach: Simple, Stable, and Reliable IT Systems

When InnTech took over, the focus changed completely. Instead of continuously fixing unstable systems, we redesigned the IT environment from the ground up.

Unreliable components were removed, and stable, proven systems were introduced—systems that work consistently without constant intervention. Our approach focused on:

Reliability over experimental features
Systems that run smoothly day after day
Security, stability, and ease of local support

The goal was simple: IT systems that just work in China.

The Result: Peace of Mind and Focus on Business

After the changes were implemented, IT disruptions dropped significantly. Communication systems became reliable, the network stabilized, and daily IT issues disappeared.

VDMA Shanghai gained peace of mind. Staff no longer needed to worry about whether emails were sent, phones were working, or the network would go down. This allowed the team to focus fully on their business and member activities, instead of managing IT problems.

A Long‑Term Partnership Built on Trust.

Over the years, InnTech’s engineers have been well recognized for their technical expertise, fast response times, and professional attitude. Their availability and practical approach have made them trusted contacts for both everyday support and more complex IT needs.

This long‑term partnership with VDMA Shanghai reflects more than technical service delivery. It demonstrates a relationship built on trust, open communication, and dependable support—helping VDMA operate confidently in a fast‑changing business environment with a secure and reliable IT foundation.