Outsourced IT Maintenance and Helpdesk Services in Shanghai and China
InnTech – a professional IT team with all-round expertise.
IT Maintenance in Shanghai and China.
Outsourced IT Maintenance and Helpdesk Services in Shanghai and China
Why pay for a full-time IT specialist, when you need him only a few hours a week or even less?
For companies with 65 or fewer computer users, there is no question that IT outsourcing is smarter and cheaper instead of hiring a full-time qualified IT engineer.
Why pay for a full-time IT specialist, when you need him only a few hours a week or even less?
For companies with 65 or fewer computer users, there is no question that IT outsourcing is smarter and cheaper instead of hiring a full-time qualified IT engineer.
Hiring an IT Engineer?
Your first impulse might be to hire someone. Having an IT Support specialist in-house sounds good, they’re here every day, report to you directly, and are fully part of your team.
However, hiring a full-time qualified IT engineer brings quite an overhead, and not only financially. Finding the right person, assessing their skills, keeping them, and dealing with absences such as sickness or holidays, that takes a lot of time too.
For their work, you’ll need to buy them pricey software and equipment. You’ll need someone to manage them, replace them, give them a yearly bonus…
Outsourcing to InnTech is the better answer !
Outsourcing is cheaper and smarter !
We can handle all IT work for you at a fraction of the cost that you would pay for a full-time qualified IT engineer. Our monthly fee is much less than just the salary of a full-time employee, let alone the extra costs.
InnTech IT Solutions is a reliable Managed Services Provider ( MSP ) in China covering Shanghai and nearby satellite locations.
Our firm offers flexible and affordable IT maintenance packages, combining onsite and remote support.
If you need only half-day per week scheduled onsite support, we have it. If you want a package of hours to use when required only, we have it. If you want a mix of both, we have it too.
IT Maintenance in Shanghai. Service Form. InnTech IT Solutions.
Your first impulse might be to hire someone. Having an IT Support specialist in-house sounds good, they’re here every day, report to you directly, and are fully part of your team.
However, hiring a full-time qualified IT engineer brings quite an overhead, and not only financially. Finding the right person, assessing their skills, keeping them, and dealing with absences such as sickness or holidays, that takes a lot of time too.
For their work, you’ll need to buy them pricey software and equipment. You’ll need someone to manage them, replace them, give them a yearly bonus…
Outsourcing to InnTech is the better answer!
Outsourcing is cheaper and smarter !
We can handle all IT work for you at a fraction of the cost that you would pay for a full-time qualified IT engineer. Our monthly fee is much less than just the salary of a full-time employee, let alone the extra costs.
InnTech IT Solutions is a reliable Managed Services Provider ( MSP ) in China covering Shanghai and nearby satellite locations.
Our firm offers flexible and affordable IT maintenance packages, combining onsite and remote support.
If you need only half-day per week scheduled onsite support, we have it. If you want a package of hours to use when required only, we have it. If you want a mix of both, we have it too.
Why is smarter to outsource the IT responsibilities to InnTech?
- Lower Cost. Save Money
Bringing INNTECH as your outsourcing partner for IT services eliminates the need to recruit specialists for unique situations.
You don’t have to pay HR expenses, salary, accommodations, travel, social taxes and insurance, sick leave & involved time lost for replacement, work tools expenses, etc.
The cost of outsourced IT managed services is much much lower than hiring a full-time qualified IT engineer.
If you do not require the IT person to work full time at your office, why pay for it? With INNTECH, you just pay only for the time you use. Buy a block of hours. Simple and efficient.
- We speak your Language
All our technicians speak fluent English and Chinese languages, we can understand your requirements correctly and provide you the right service and troubleshooting.
We can handle as well the communications and liaison with your Global IT Team and offer International standards of quality of services, planning, coordination, and support.
- Fast Response Time for IT Maintenance in Shanghai.
Our network of accredited engineers can respond quickly, flexibly, and cost-effectively for virtually all types of computers and peripherals, Windows, Mac, and Linux OS.
For IT Maintenance in Shanghai the onsite response support time is ~ 2 hours.
- A Team of IT Experts in Shanghai.
With INNTECH, you get support from a professional IT team and all-around expertise covering diverse roles, starting with the helpdesk to CTO strategic planning.
A single person has limited skills and knowledge, no matter how good he is. IT is too vast a subject to be an expert in everything. Managing a server takes a whole lot of different skills than securing a network.
Having a full team ( InnTech IT Team ) of established experts in place ensures that, whatever your request might be, it will be addressed and taken care of quickly and efficiently.
All our senior IT managers have over 20+ years’ experience in the IT field.
Our engineers receive continuous and specialized training that ensures constant upgrading of technical expertise.
- Lower Cost. Save Money
Bringing INNTECH as your outsourcing partner for IT services eliminates the need to recruit specialists for unique situations.
You don’t have to pay HR expenses, salary, accommodations, travel, social taxes and insurance, sick leave & involved time lost for replacement, work tools expenses, etc.
The cost of outsourced IT managed services is much much lower than hiring a full-time qualified IT engineer.
If you do not require the IT person to work full time at your office, why pay for it? With INNTECH, you just pay only for the time you use. Buy a block of hours. Simple and efficient.
- We speak your Language
All our technicians speak fluent English and Chinese languages, we can understand your requirements correctly and provide you the right service and troubleshooting.
We can handle as well the communications and liaison with your Global IT Team and offer International standards of quality of services, planning, coordination, and support.
- Fast Response Time for IT Maintenance in Shanghai.
Our network of accredited engineers can respond quickly, flexibly, and cost-effectively for virtually all types of computers and peripherals, Windows, Mac, and Linux OS.
For IT Maintenance in Shanghai the onsite response support time is ~ 2 hours.
- A Team of IT Experts in Shanghai.
With INNTECH, you get support from a professional IT team and all-around expertise covering diverse roles, starting with the helpdesk to CTO strategic planning.
A single person has limited skills and knowledge, no matter how good he is. IT is too vast a subject to be an expert in everything. Managing a server takes a whole lot of different skills than securing a network.
Having a full team ( InnTech IT Team ) of established experts in place ensures that, whatever your request might be, it will be addressed and taken care of quickly and efficiently.
All our senior IT managers have over 20+ years’ experience in the IT field.
Our engineers receive continuous and specialized training that ensures constant upgrading of technical expertise.
- Ticketing System
[#132517] Support Ticket Opened
We use a professional ticketing system to track all service requirements.
This help us work more efficiently, prioritize tasks, monitor response time, collaborate in teams, and create historical reports and metrics for each customer or engineer.
- Ticketing System
[#132517] Support Ticket Opened
We use a professional ticketing system to track all service requirements.
This help us work more efficiently, prioritize tasks, monitor response time, collaborate in teams, and create historical reports and metrics for each customer or engineer.
- The Right Engineer. Managed Services
You may not have the technical knowledge and time to evaluate an IT engineer.
We know each engineer’s skills and personality, and we identify the right balance and match “the right technician” for every customer service.
We are not just sending the IT engineers to your office, but we monitor and manage their work, evaluate their performance and results, provide directions, coaching, and escalation until all of the objectives are met.
- Redundancy Support. IT Maintenance in Shanghai.
No need to worry anymore about sick leave, yearly leave, etc. absence reasons. No need to pay for those reasons as well. No need to pay yearly bonuses, etc.
If the appointed engineer can’t perform service, no matter reason, another technician approved by You will be on-site immediately.
With InnTech, you can also ask for a change of engineer, with or without giving any reason.
- The extension in China of your IT Team. Flexible Team augmentation
IT Outsourcing does not always mean you have no internal IT at all. Most of our customers have large IT teams at their HQ outside China. We often work together with their internal IT teams for IT culture adoption or specific projects.
Except day-to-day IT maintenance support, once in a while, some project will require a specific set of skills or tools that the team does not possess. Network cabling, for example, will require a lot of manpower, data recovery needs tools, etc.
Our service desk, acting as a fully outsourced solution with a blend of remote and on-site assistance, integrating with your existing IT team, thus ensuring a persistent support presence and resource availability for your organization.
- The Right Engineer. Managed Services
You may not have the technical knowledge and time to evaluate an IT engineer.
We know each engineer’s skills and personality, and we identify the right balance and match “the right technician” for every customer service.
We are not just sending the IT engineers to your office, but we monitor and manage their work, evaluate their performance and results, provide directions, coaching, and escalation until all of the objectives are met.
- Redundancy Support. IT Maintenance in Shanghai.
No need to worry anymore about sick leave, yearly leave, etc. absence reasons. No need to pay for those reasons as well. No need to pay yearly bonuses, etc.
If the appointed engineer can’t perform service, no matter reason, another technician approved by You will be on-site immediately.
With InnTech, you can also ask for a change of engineer, with or without giving any reason.
- The extension in China of your IT Team. Flexible Team augmentation
IT Outsourcing does not always mean you have no internal IT at all. Most of our customers have large IT teams at their HQ outside China. We often work together with their internal IT teams for IT culture adoption or specific projects.
Except day-to-day IT maintenance support, once in a while, some project will require a specific set of skills or tools that the team does not possess. Network cabling, for example, will require a lot of manpower, data recovery needs tools, etc.
Our service desk, acting as a fully outsourced solution with a blend of remote and on-site assistance, integrating with your existing IT team, thus ensuring a persistent support presence and resource availability for your organization.